Free shipping when you spend £35+
Free shipping when you spend £35+
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Welcome to nail them! By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully.
If you have any questions or concerns regarding our terms and conditions, please contact us at support@NailedThem.co.uk.
Here at Nailed them we want to make sure that our customers are 100% satisfied with all their nail sets.
As our products are hand made, once payment has been made we as a team work quickly to get your orders out to you ASAP so I am afraid cancellations will not be accepted.
If you are not 100% happy with your order for any reason, please return to us in its original condition to our warehouse and your refund will be issued. Return shipping and handling fees are customer responsibility.
We regret that we are unable to refund your original shipping fee unless the return is the result of defective product.
Here’s how to easily return your item(s):
Please pack your return in a well-padded envelope or box to prevent damage in transit. If you can please include your full name and order number we will be able to process your refund quicker.
Mail Returns to:
Nailed them.
48 Mount Skippet Way,
Crossways,
Dorset.
DT2 8TP
United Kingdom
Refunds
Please allow 4-5 working days from receipt of return to our warehouse for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.